Website Design Services Agreement
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Website Design Services Agreement
Last Revised: 16 December 2025
This Website Design Services Agreement (“Agreement”) sets out the terms and conditions under which I provide website design, development, and related digital services. By requesting a quotation, approving a proposal, initiating a project, or making any payment, you confirm that you have read, understood, and agreed to be bound by this Agreement.
This Agreement is intended to establish a clear, transparent, and professional working relationship while protecting the interests of both parties throughout the project lifecycle.
I reserve the right to modify or update this Agreement when necessary. Any revised version will be published with an updated “Last Revised” date. Continued engagement with my services after such updates constitutes acceptance of the revised terms.
1. Scope of Work & Project Understanding
Each project begins with a mutually agreed scope of work. I will deliver services strictly in accordance with the approved scope, which may include website design, development, layout, structure, features, and functionality as discussed at the start of the project.
Any request made after scope approval—including additional features, layout changes, redesigns, platform migrations, third-party integrations, plugin purchases, or new functionality—will be considered out of scope. Such requests may result in revised pricing and extended timelines. I will always inform you in advance if a requested change impacts cost or delivery time, and work will proceed only after your approval.
2. Client Responsibilities & Collaboration
To ensure timely and efficient project completion, you agree to provide all required materials—such as written content, images, videos, logos, brand assets, and access credentials—within a reasonable timeframe. You also agree to review deliverables and provide feedback promptly.
You confirm that all materials supplied by you:
are owned by you or licensed for your use
do not infringe third-party intellectual property rights
are lawful and authorized for use
Delays caused by missing inputs, unresponsiveness, or unclear feedback may extend project timelines. I will not be held responsible for delays arising from such circumstances.
3. Communication & Approvalsn
During the project, approvals may be requested for designs, layouts, sections, or completed milestones. Once approval is given—whether written or verbal—the approved work will be considered final for that phase. Any significant changes requested afterward will be treated as new work outside the original scope.
If feedback is not received within a reasonable period after deliverables are shared, the work may be deemed accepted for the purpose of project progression and completion.
4. Payment Terms
Payment schedules, milestones, and amounts will be agreed upon before project commencement. Work will begin only after receipt of the agreed advance payment. Failure to make payments on time may result in work being paused until dues are cleared.
All third-party costs, including hosting, domain registration, premium plugins, themes, extensions, or external tools, are your responsibility unless otherwise agreed. Issued invoices are payable promptly unless a different arrangement has been confirmed in writing.
5. Refund Policy
I strive to maintain high standards of quality and professionalism. Refunds may be considered only under specific circumstances, including:
cancellation before any work has commenced
unresolved technical issues that make project completion impossible
final deliverables significantly deviating from the agreed scope and remaining uncorrectable after revisions
Refund requests must be submitted in writing to info@websolutiondev.com with a clear explanation. Each request will be reviewed based on project status and eligibility. Approved refunds, if any, will be processed within seven business days.
6. Non-Refundable Charges
The following costs are strictly non-refundable:
domain registrations
hosting services
premium plugins or theme licenses
third-party services or tools
any work already completed or approved
These expenses are paid to third-party providers and cannot be recovered.
7. Refund Deduction Structure
Refunds, where applicable, are calculated based on project progress:
Up to 75% refund if cancellation occurs at an early design stage
Up to 50% refund if substantial work is completed but the project is under halfway
Up to 25% refund if the project is more than halfway complete
No refund once the project is completed, delivered, or major components are handed over
If refundable amounts are lower than domain or hosting costs, no refund will be issued.
8. Project Cancellation
You may cancel a project at any time by providing written notice. Any eligible refund will be calculated according to completed work. I reserve the right to terminate a project if payments are repeatedly delayed, essential materials are not provided, or the terms of this Agreement are violated. In such cases, no refund will apply.
9. Delivery & Final Handover
Upon project completion and receipt of full payment, all agreed deliverables, files, and access credentials will be provided. You are expected to review and test the website within a reasonable period. If no issues are reported during this time, the project will be considered completed and accepted.
Any changes requested after final delivery will be treated as new paid work.
10. Ownership & Intellectual Property
Full ownership of the final website and project files is transferred to you only after complete payment. I retain the right to display completed work in my portfolio, website, or promotional materials.
Third-party assets, code, or tools remain subject to their respective licenses and terms.
11. Confidentiality
All non-public information shared during the project will be kept confidential and will not be disclosed to third parties, except where required by law or already publicly available.
12. Limitation of Liability
While every effort is made to deliver quality work, I do not guarantee business results, traffic, rankings, or revenue. I am not liable for losses caused by hosting failures, third-party services, security breaches, or circumstances beyond my control.
My total liability shall not exceed the total amount paid by you for the project.
13. Dispute Resolution & Jurisdiction
Both parties agree to attempt amicable resolution through direct communication. If unresolved, disputes may be referred to mediation or arbitration. This Agreement shall be governed by the laws of India, with jurisdiction limited to the courts of Jammu & Kashmir.
My total liability shall not exceed the total amount paid by you for the project.
14. Acceptance of Agreement
By engaging my services, initiating communication, approving work, or making any payment, you confirm your acceptance of this Agreement. For questions or clarifications, you may contact me at info@websolutiondev.com before proceeding.